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3 Tips for Selecting the Best Oracle CRM Modules for Your Business

oracle crm modules

If you’re interested in upgrading your CRM software, you might be considering Oracle’s extensive array of CRM modules. Among the most popular are Contextual analytics, Easy-to-use modules, and Social collaboration. To help you make the most of these modules, here are three tips for selecting the best ones for your business. Listed below are just a few of the many features that you can find in these applications.

Easy-to-use modules

The Oracle CRM application suite is a business software package that empowers businesses to create data-driven sales, service, and marketing strategies. It provides an integrated platform for centralized HR functions, including HR data management, payroll, benefits, and attendance, as well as social interactions with customers and employees. Additionally, it helps businesses automate their processes and supports multiple languages. Oracle CRM is a well-known CRM solution that supports various deployment models and languages.

Its single sign-in portal allows users to access all modules through a single login. The system’s drag-and-drop tools allow departments to customize dashboards and view data according to their role. In addition, all modules share a common database and are easily accessible to different departments across business functions. Users can access the NetSuite platform securely from any desktop or mobile device, and can receive alerts and information pertaining to their work.

Contextual analytics

Oracle CRM offers a broad set of features for data management. Its BI and analytics capabilities enable organizations to monitor business performance and make more informed decisions. The company was founded in 1977 and provides a comprehensive suite of applications and technologies to manage information. Oracle CRM offers a number of industry-specific features, including pre-built industry solutions and data models and object models. The company also offers mobile capabilities. Its CRM modules provide contextual analytics, real-time business planning, and adaptive business processes.

The hyperintelligence feature helps companies transform data and unlock insights that have remained buried within their systems. The system recognizes relevant data across websites, applications, and devices. It also provides a common data glossary to index and visualize disparate data systems. The enterprise semantic graph makes it easy to visualize the same data in different contexts, including social media. It also provides business users with self-service BI capabilities. To use this feature, an enterprise must install Oracle CRM modules that integrate with the cloud.

Social collaboration

Social CRM is a great way to bring together social networking and enterprise features in a single package. This combination is gaining importance as companies increasingly recognize the value of enterprise 2.0 communication products. Oracle has embraced social collaboration by combining its Social Network with its CRM modules. Among its features are social media marketing tools, collaboration tools, and mobile sales apps. It can manage conversations, documents, and comments about objects within OSC. Moreover, the software’s integration with the social network further increases its value and improves user adoption.

One of the most popular social collaboration tools is Salesforce Radian6. This cloud-based social collaboration software gives users the power to listen and interact with customers across various social channels. Its Expert Connect feature helps companies manage customer interactions through customer-centric conversations and social media channels. Its Integration Framework allows organizations to easily integrate Social Collaboration with other existing applications. It has numerous advantages to offer. For example, it helps companies improve customer communication by enhancing their customer relationship management efforts.

Order management

Oracle CRM modules for order management are the core parts of your order-management system. They help you capture sales orders, which are generally populated with information on a customer, product, and due date. You can enter sales orders manually or auto-generate them with the help of a price list. This module can also help you manage customer accounts and invoices. Here are some of the ways to integrate Oracle CRM modules for order management.

Order Management integrates with the Oracle Bill of Material. This module takes the Bill of Material defined for models, kits, and other items, and creates the item database. It also supports a secondary unit-of-measure, which interfaces with Advanced Pricing. It also records project and task number and pulls order lines into PJM once fulfillment is complete. Purchasing Receivables functionality integrates with Order Management to track returns, which are driven by an acceptance event.