Physical Address

304 North Cardinal St.
Dorchester Center, MA 02124

An Overview of CRM Used by Amazon

crm used by amazon

Amazon’s CRM emphasizes the concept of customer first investment, innovation and frugality. It involves Relationship marketing, email list management and hiring experienced call center managers. In addition to this, the CRM also helps the company with customer development and database marketing. This article will give you an overview of Amazon’s CRM strategies.


Vendrive CRM, a CRM specifically designed for Amazon sellers, promises to streamline and scale your business. The system allows you to track your customers, suppliers, and product inventory. You can also access key information such as price indexes, popularity rankings, and simulated profit margins. All of these features can help you make smarter buying decisions.

Vendrive is a commerce platform that allows wholesale sellers to manage their inventory and track each step of contact with potential wholesale suppliers. The system also provides you with a quick view of all your wholesale suppliers. For example, if you’re a laundry business owner, Vendrive can help you get a clearer picture of each of your products and vendors.


If you are using Brightpearl for your online business, you can easily import sales orders and invoices from Amazon directly into your Brightpearl account. The software has a connector for Amazon, and it has Plug & Play integrations with other top sales channels, 3PLs, and accounting tools. In addition, Brightpearl has an extensive shipping and e-commerce integrations.

Brightpearl also integrates with BigCommerce and other systems, making it easy for you to manage multiple warehouses and fulfilment locations. It also automates back office workflows, which helps you speed up the overall productivity of your business. The software also keeps inventory levels updated in real-time across all sales channels. This allows you to avoid overselling and other problems caused by disjointed data.

Dynamics NAV

Integrating your business’s CRM system with a cloud-based system like Microsoft Dynamics NAV is not difficult, thanks to a pre-built connector. With eBridge Connections, you can quickly and easily integrate your CRM system with dozens of other cloud-based systems, including Amazon. The connector also offers bi-directional data exchange, eliminating the need for manual data entry.

Microsoft Dynamics NAV is a business management solution that streamlines and automates business processes. It runs on a MSSQL database. The connector connects to the database and loads data based on the database’s rules.

Zoho CRM

Zoho CRM is a cloud-based customer management platform that offers sales and marketing automation, analytics, and customer support functions. The platform also helps you manage customer interactions across different channels in real-time, so you can respond to their needs more effectively. It also allows you to integrate third-party software and can be purchased as a monthly or annual subscription.

Zoho CRM can be integrated with Amazon Redshift using a third-party service called Daton. It allows you to replicate data from Zoho CRM to Amazon Redshift without writing code or managing infrastructure. The service also has a user-friendly interface that makes it easy for developers to configure and automate the replication process. Daton also offers a number of features, including a data consistency guarantee and friendly customer support.