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Microsoft CRM System – On-Premise and Online

Are you looking to implement a new CRM system in your company? If so, you should consider Microsoft Dynamics 365. Here’s a look at both On-premise and Online versions. Let’s also look at integration with Office 365. Here are a few key points to remember. Ensure that your new system works for your business by following the steps below. In addition, don’t forget to provide your employees with training and education before implementation.

Dynamics 365

If you’re looking for a CRM system that can meet the needs of both small businesses and enterprise organizations, you might want to consider the Dynamics 365 CRM system from Microsoft. This platform combines business intelligence and CRM features. In addition to CRM, it also provides features for project service automation. Using the software, project managers can generate project quotes, anticipate resources and predict profitability. They can also manage the entire project, track expenses, analyze billing, and improve profitability. It is also flexible enough to scale with business growth.

On-premise version

The On-premise version of CRM system Microsoft is a more robust and customizable solution that is installed on the customer’s server. This means that the company has more control over databases, deployments, backups, licensing, and more. CRM on-premise is also a more customizable option because it is designed specifically for the needs of the organization. Microsoft also makes the On-premise version of CRM available on the Microsoft cloud, so companies don’t have to worry about maintaining or updating their own infrastructure.

Online version

If you’re considering a CRM system for your business, you should know that the Microsoft online version is very different from the on-premise version. The first big difference is that with Microsoft CRM Online, you won’t need any hardware. Most organizations without an IT department use this version of the software. Secondly, Microsoft takes care of backups for you. It is a highly secure system, and you can rest easy knowing that your data is safe.

Integration with Office 365

If you’re looking to improve your customer relationship management, then Microsoft CRM system integration with Office 365 is the way to go. CRM software connects you with co-workers who can help you answer any concerns or questions customers may have. By forwarding leads to the right employee, it streamlines the workflow and enhances customer relations. Employees can also report on what customers have said about them. And with an Outlook integration, the CRM application and the Outlook can be synchronised with each other, so you’ll be able to track everything in one place.


A Microsoft CRM system has many benefits, but can be costly. The software is designed to manage sales and customer relationships, and comes with an extensive feature set. It includes Word and Excel templates, collaboration, mobile device compatibility, and preventive maintenance. In addition, it supports inventory purchasing, billing, time tracking, and analytics for reporting. The cost of a Microsoft CRM system varies depending on the features you choose. Here are a few factors to consider before making a decision.